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Privacy Policy

South East Santa and the Secret Sleigh Society (“we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a nomination, make a donation, or volunteer with us.

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1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Nomination details: names, contact information, home addresses, family information, and personal circumstances submitted through our Nomination Form.

  • Donation information: contact information, gift intentions, and communication preferences.

  • Volunteer information: your contact details and areas of interest.

  • General inquiries: information shared when you contact us through email or online forms.

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Automatically Collected Information

When you visit our website, basic non-identifying information may be automatically collected, such as:

  • Browser type

  • Device type

  • Pages visited

  • General usage data
    This helps us improve the website experience.

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2. How We Use Your Information

We use the information you provide to:

  • Review nominations and match families with donations

  • Coordinate volunteer activities

  • Communicate with donors, nominees, and volunteers

  • Prepare and deliver Secret Sleigh packages

  • Maintain safety, confidentiality, and program integrity

  • Improve our website and outreach efforts

We do not use your information for marketing without your permission, and we never sell or trade your information.

 

3. Who Has Access to Your Information

Access to personal information is limited to:

  • Bree (South East Santa)

  • Select, trusted volunteers involved in donation coordination, wrapping nights, or communication support (as relevant)

Only individuals who need access to fulfill program duties receive it. Addresses, nomination details, and sensitive family information are handled with strict confidentiality.

 

4. How We Store and Protect Your Information

We take reasonable measures to protect your data, including:

  • Secure, password-protected storage

  • Limited-access spreadsheets

  • Confidential handling of family and donor information

You may request removal of your information at any time by contacting us.

 

5. Donations & Financial Information

We do not collect or store financial information through this website.
We accept new gifts, gift cards, and handmade items only.
Cash donations are not accepted at this time.

 

6. Cookies & Website Tools

Our website may use basic cookies or analytics tools to improve user experience. No personally identifying information is collected through cookies.

 

7. Third-Party Links

Our website may contain links to other local organizations or resources. We are not responsible for the privacy practices or content of those external sites.

 

8. Children’s Privacy

We do not knowingly collect personal information directly from children. All information about minors is provided by nominating adults and handled with care and confidentiality.

 

9. Your Choices

You may:

  • Request to view, update, or delete your information

  • Withdraw a nomination or volunteer interest at any time

  • Request removal from email communication

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